Working hours: 

DEUTZ is one of the world’s leading manufacturers of innovative drive systems. Its core competences are the development, production, distribution and servicing of diesel, gas and electric drivetrains for professional applications that is used in construction equipment, agricultural machinery, material handling equipment, stationary equipment, commercial vehicles, rail vehicles and other applications.
 

Job Summary

POSITION SUMMARY:

The IT Specialist oversees IT support and IT related facility management for various DEUTZ locations. The IT Specialist is responsible for client computing, implementing, monitoring, and maintaining telecommunication, web, and IT systems. Additionally, the role is accountable for working at the help desk to provide hardware and software support to internal and external end-users. The IT Specialist will liaise with our global IT organization at our parent company DEUTZ AG and other business units and must be committed to the technical needs of DEUTZ businesses while demonstrating a profound knowledge of information technology systems.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Our IT Specialist will be responsible for, but not limited to, the following duties:

IT Support

Some activities are carried out in close coordination and cooperation with the Global IT team:

• Provide first and second-level technical support to end-users, resolving hardware, software, and network issues promptly.
• Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, and other peripherals.
• Install, configure, and maintain operating systems, applications, and software updates.  
• Respond to help desk tickets and document resolutions accurately.
• Provide ongoing support to end users, including answering questions, resolving issues, and providing guidance on a technical level.

System/Network Administration

• Assist in the maintenance and monitoring of network infrastructure, including routers, switches, and firewalls.
• Manage user accounts and permissions within Active Directory or other directory services.
• Perform network diagnostics and troubleshoot connectivity issues.
• Assist with network security implementations.

Inventory Management:

• Maintain accurate inventory of IT hardware and software assets.
• Manage the procurement and deployment of new IT equipment.

Other Duties

Stay up to date on the latest cross business application trends and technologies.

Identify opportunities to leverage technology to improve business processes.

Participate in cross-functional teams to ensure alignment between business needs and IT capabilities.

Supervisory Responsibilities:  N/A

Travel Demands: Anticipated domestic and international travel is approximately 40% depending on business needs.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EDUCATION/EXPERIENCE:

ADDITIONAL REQUIRED SKILLS:

• Excellent communication, presentation, and interpersonal skills
• Ability to work independently and manage multiple projects simultaneously.

LANGUAGE ABILITY:

Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Write routine reports and correspondence. Speak effectively before groups of customers or employees.

MATHEMATICAL ABILITY:

Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Compute rate, ratio and percent, and draw and interpret bar graphs.

REASONING ABILITY:

Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Deal with problems involving several concrete variables in standardized situations.

WORK ENVIRONMENT: 

The work environment characteristics described here represent those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Our Business Application Specialist works in the office area, the noise level in the work environment is usually quiet to moderate.
• Visits in manufacturing assembly and warehouse environment necessary.  Subject to noise, dust, diesel fuel, oil, and extreme hot/cold temperatures.   No A/C.   

PHYSICAL DEMANDS: 

An employee must meet the physical demands described here to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any related duties, as assigned by their supervisor.

EEO Statement 
DEUTZ is an equal opportunity employer and considers all applicants for employment based on merit, competence, performance, and business needs. We do not discriminate on the bases of any status protected under federal, state, or local law. Applicants will be considered regardless of their race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state, or local law. In addition to complying with all applicable laws, DEUTZ also has a strong corporate commitment to inclusion.