Date:  Jul 2, 2024
Location: 

Norcross, GA, US, 30093

Company:  DEUTZ Corporation

 

 

Collections Manager

 

Icon Location:  Norcross
Icon Working hours: 

 

 

 

DEUTZ is one of the world’s leading manufacturers of innovative drive systems. Its core competences are the development, production, distribution and servicing of diesel, gas and electric drivetrains for professional applications that is used in construction equipment, agricultural machinery, material handling equipment, stationary equipment, commercial vehicles, rail vehicles and other applications.
 

 

 

Job Summary

The Collections Manager will oversee all aspects of the collections process, leadership for the team, process simplification, and operational decision-making. The Collections Manager shall serve as an effective leader and mentor with the ability to hire, train and develop our collectors. The Collections Manager will liaise with, Credit, Accounting, Sales, Internal Customer Service, and multiple DEUTZ Power Center locations. The ideal candidate must have a significant comprehension of Collections with the ability to manage complex transactions and effectively conduct account reconciliations. The ideal candidate must be a strategic and effective decision-maker with a demonstrated ability to thrive in a dynamic fast-paced-paced work environment. 

 

ESSENTIAL DUTIES & RESPONSIBILITIES: 

The Collections Manager will be responsible for, but not limited to, the following duties: 

 

  • Manage, monitor, and maintain all customer accounts. 

  • Identify potential account risk factors and provide effective solutions. 

  • Perform account reconciliations while maintaining files and updating records as required. 

  • Manage the status of delinquent accounts. 

  • Conduct credit-related weekly and monthly reporting. 

  • Perform credit tasks such as credit holds, credit card payments, and order releases as appropriate while adhering to company credit policies. 

  • Identify optimization opportunities in billing/invoicing, cash applications and collections processes and engage stakeholders across the business to drive improvements while maximizing efficiencies. 

  • Develop and implement effective and efficient collection strategies, processes and workflows to support overall financial goals. Develop and drive best practices in operations and processes ensuring consistency with company requirements, internal and external controls and audit requirements. 

  • Continually review customer payment patterns to ensure that account balances are current and payment trends are in line with company standards. 

  • Develop management reporting for daily, weekly, monthly tracking of accounts receivable performance. 

  • Provide forecasting for collections as an input for cash flow, providing guidance to the team for goal attainment, and feedback to management relating to accounts receivable status. 

  • Lead the hiring process for new positions to ensure that we hire the right candidates with the appropriate skills and experience. 

  • Plan, organize, lead and control the activities of the group, including projects, schedules, priorities, and personnel. This includes operational and strategic efforts aimed to drive business process improvement including cost management opportunities. 

 

Supervisory Responsibilities:  Will have direct reports 

 

Travel Demands: Anticipated domestic and international travel is approximately 0-10% depending on business needs. 

 

QUALIFICATIONS:  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

 

EDUCATION/EXPERIENCE: 

Required 

Preferred 

Description 

 

HS Education or equivalent 

 

Bachelor’s or higher degree in any related field 

 

5+ years of experience in B2B Collections Management 

 

5+ Years of Leadership & Management experience 

 

Effective negotiation and dispute-resolution skills 

 

Strong knowledge of utilizing Dun & Bradstreet  

 

Strong knowledge of Basic SAP Skills or other large ERP (RECENT experience required) 

 

Strong knowledge of Microsoft Office products with a particular focus on intermediate/advanced Excel. (Significant experience with pivot tables and v-lookups, a plus) 

 

ADDITIONAL REQUIRED SKILLS: 

  • Self-motivated with the ability to strive and find efficient ways of getting things done, and not require constant reminders about assigned tasks. 

  • Experience in establishing and achieving specific targeted goals related to DSO, aging and bad debt.  

  • Great listener with the ability to actively engage in listening, reflect on and summarize what has been said, ask appropriately timed questions and display verbal and non-verbal messages reflective of being engaged. 

  • Effective flexibility with the ability to embrace productivity effectively in a consistently changing work environment. 

  • Excellent time management & multitasking skills with the ability to work on multiple credit-related tasks at once and complete them simultaneously while remaining calm under pressure. 

  • Exceptional attention to detail and follow-through under tight timelines and pressured situations. 

  • Strong problem-solving skills with the ability to solve credit-related problems or discrepancies in our company's records and find solutions quickly and efficiently.  

  • Excellent communication skills, both oral and written, with the ability to work with multiple departments and personalities.  

  • Strong analytical & critical thinking with the capability of analyzing data and interpreting the results to drive solutions. 

  •  

LANGUAGE ABILITY: 

​​Read, analyze and interpret business, professional, technical or governmental documents. Write reports, business correspondence and procedure manuals. Effectively present information and respond to questions from managers, customers and the public.​ 

MATHEMATICAL ABILITY: 

​​Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Compute rate, ratio and percent, and draw and interpret bar graphs.​ 

REASONING ABILITY: 

​​Apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Deal with problems involving a few concrete variables in standardized situations.​ 

 

WORK ENVIRONMENT:   

The work environment characteristics described here represent those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

 

  • The office area, the noise level in the work environment is usually quiet to moderate. 

PHYSICAL DEMANDS:   

An employee must meet the physical demands described here to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

 

Physical Demand Requirement 

Frequency  

Concentration 

Daily 

Sitting 

Daily 

Communication 

Daily 

Vision 

Daily 

Verbal 

Daily 

Standing 

Daily 

Hearing/Listening 

Daily 

Lifting 

Daily 

 Bending  

Daily 

 

 

 

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any related duties, as assigned by their supervisor. 

 

 

 

EEO Statement 
DEUTZ is an equal opportunity employer and considers all applicants for employment based on merit, competence, performance, and business needs. We do not discriminate on the bases of any status protected under federal, state, or local law. Applicants will be considered regardless of their race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state, or local law. In addition to complying with all applicable laws, DEUTZ also has a strong corporate commitment to inclusion.


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