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DEUTZ is one of the world’s leading manufacturers of innovative drive systems. Its core competences are the development, production, distribution and servicing of diesel, gas and electric drivetrains for professional applications that is used in construction equipment, agricultural machinery, material handling equipment, stationary equipment, commercial vehicles, rail vehicles and other applications.
 

Job Summary

The Parts Specialist will oversee the Warehouse Operations ensuring DEUTZ has an adequate supply of equipment and parts with the objective of increasing sales and profitability. The Parts Specialist is responsible for picking, packing, shipping, receiving, and storing materials. The Parts Specialist will liaise with the Service and Engine & Parts Sales team, Field Technicians, intern/external customers, and other DEUTZ Power Center and Corporate locations. The ideal candidate must have strong customer service skills while serving as a DUETZ brand ambassador. The role is critical to leading DEUTZ forward in providing quality retail parts and materials while maintaining competitive quality targets. 

ESSENTIAL DUTIES & RESPONSIBILITIES: 

The  ​Parts Specialist​ will be responsible for, but not limited to, the following duties: 

• Sustain and grow $2,000,000 in annual part sales. 

• Maintain appropriate inventory stocking levels. 

• Receive and process customer parts orders. 

• Liaise with Operations Manager and technicians to order parts for engine and equipment repairs. 

• Assist DEUTZ dealers with the phone, internet, and email parts orders.  

• Assist walk-in customers with part sales needs.  

• Quote Xchange engines to customers and dealers.  

• Must be familiar with all phases of warehouse operations and retail parts selling.  

• Daily housekeeping of warehouse/retail parts counter and service department parts counter. 

• Place orders for Engine/Parts stock following SAP guidelines. 

• Receive and stock freight in hard locations. 

• Assemble and stock modification kits. 

• Process receiving documents; prepare Bill of Lading / Airway Billing. 

• Prepare required paperwork and computer entries within SAP guidelines.  

• Pick parts/components from stock for production builds. 

• Perform weekly inventory cycle counts. 

• Perform annual parts inventory. 

• Assist with emergency parts callouts as required by customers.  

• Other duties as assigned. 

Supervisory Responsibilities: N/A 

Travel Demands: Anticipated domestic and international travel is approximately 10% depending on business needs. 

QUALIFICATIONS:  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

EDUCATION/EXPERIENCE: 

ADDITIONAL REQUIRED SKILLS: 

• Strong teamwork skills with the ability to work well with others.   

• Exceptional attention to detail and follow-through under tight timelines and pressured situations 

• Outstanding multi-tasking skills with the ability to manage warehouse orders effectively. 

• An impressive work ethic with the ability to be fully engaged with tasks. 

• Excellent verbal communication and readable handwriting skills. 

LANGUAGE ABILITY: 

​​Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Write routine reports and correspondence. Speak effectively before groups of customers or employees.​ 

MATHEMATICAL ABILITY: 

​​Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Apply concepts of basic algebra and geometry.​ 

REASONING ABILITY: 

​​Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Deal with problems involving several concrete variables in standardized situations.​ 

WORK ENVIRONMENT:   

The work environment characteristics described here represent those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

• Office/Workshop/Warehouse environment - working with and around equipment such as overhead cranes and forklifts to lift and move heavy items.   

• Workshop environment- working around chemicals such as solvents, oils, sealants, and paint and noise such as running engines, compressed air, air tools, and other equipment and withstand fluctuations in temperature. 

PHYSICAL DEMANDS:   

An employee must meet the physical demands described here to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any related duties, as assigned by their supervisor.